Shipping Protection

Adjustable snapback design ensures a secure and comfortable fit for all. One size fits most.

What materials are used in the Film Crew trucker hats?
Each hat is made with high-quality, breathable mesh and durable cotton fabric to ensure comfort and longevity, even during long shoots. The adjustable snapback fits most head sizes comfortably.

Is the hat suitable for both on-set and casual use?
Absolutely! The Film Crew trucker hat is designed to look professional on set and stylish off-duty. It's versatile enough to wear to shoots, casual events, or anywhere you want to show your film crew pride.

Do the Film Crew trucker hats come in different colors or styles?
Our current design emphasizes the classic trucker style in a neutral color that matches any outfit. Keep an eye out, though, as we may release limited-edition colors or designs in the future based on demand!

Shipping:

Processing Time: Orders are typically processed within 1-2 business days after purchase. Once processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times: We offer standard shipping with a flat rate. Delivery times vary depending on your location but generally range from 5-10 business days.

Expedited Shipping: For faster delivery, we offer expedited shipping at an additional cost. Choose this option at checkout if needed.

International Shipping: International shipping times and rates may vary. Please be aware that international orders may be subject to customs fees or import duties, which are the buyer’s responsibility.

Returns:

Return Eligibility: We accept returns within 30 days of purchase for items that are unworn, unwashed, and in their original condition.

Return Process: To initiate a return, please email us at help@crewmembersonly.com. Include your order number and reason for the return, and we’ll guide you through the steps to ship the item back.

Refunds: Once we receive and inspect the returned item, we’ll process your refund to the original payment method. Refunds typically take 5-7 business days to reflect in your account.

Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect due to our error.

Damaged or Defective Items:
If your Film Crew trucker hat arrives damaged or defective, please contact us within 7 days of delivery. We’ll be happy to offer a replacement or full refund for these cases.